In the technology-driven future of banking and economy, we foresee ourselves as the natural and obvious choice of our constituents of District Saharanpur and elsewhere by offering to them the best of both worlds - best technology and the best personalised care.
We accept and dedicate ourselves to the following mission:
Our Values and Principles
Shivalik Bank, since its inception in 1998, has embraced certain values and principles and come what may, won't deviate from them.
- No Hidden / Pre-payment charges.
- Transparent Interest rates and charges
- Strict Vigilance to avoid malpractices
- Robust Grievances Redressal System
- Streamlined Systems and Procedures
- Good Infra-structure and Business Environment
- Good Corporate Governance
- Adharence to all statutory and regulatory norms.
- State-of-the-art website displaying our financial results, rates, charges, product features which stands updated frequently.
- Multi-tier decision making process for sanction of loans.
- Moving towards the ideal of paper-less office.
- Using solar energy to empower our ATMs & CDMs.
- To serve the lowest strata of society with:
- Best products
- Best Customer Service
- Best technology
- Best prices
- To be a Model Employer
- To be a Global Role Model for small banking.
Our Chosen path to achieve the above Mission
Continuous Improvement in
- Systems & Procedures
- Knowledge and skills
- Quality of Service
- Area of Operation